Service

Dear customer,

More than 6-year period, we created in Kazakhstan a professional team of service department, which for today consisting more than 20 persons. All our service specialists repeatedly pass education and courses for improvement of qualification at producing plant all over the world.

IPC Machines service department has all necessary means for conducting of any complexity repair work, maintenance and capital works on the machines which we are supported. So, all engineers in the company are equipped by vehicles in the form of pickups SsangYong Actyon, Nissan Pick-up and freight Mercedes Sprinter, Volkswagen Transporter T4 and T5, which allowing not only operatively leave to a place of technics exploitation, but also to bring with itself all necessary tools and the spare parts which necessary for performance of a certain aspect of works. Also, our service department is equipped by the Mobile Car-repair shop which based on Mercedes Atego which includes independent sources of power supplies (generating sets), lighting masts, the compressor equipment, lathes, specialized drill with the big diameter, and also various auxiliary tools and mechanisms.

In 2013 we purchased an area and get through the communications for building of the new own service center in the Karaganda city territory. The building beginning on spring of 2014. The given service center will be equipped by all necessary things for conducting of the capital works.

Our basic goal - supporting of permanent works of the delivered equipment, both in guarantee and after the guarantee period of maintenance. «IPC Machines» professional service engineers always find an individual approach to each customer. Thanks to the given principles, we earned resistant to positive reputation among our customers.